Passionate software developer with profound ability to manage end-to-end software development life cycle from conception, initiation, prototyping, development, and deployment.
Focus on seamless IT operations through proactive systems administration and premium technical support. Aid IT staff to execute new configuration changes, software updates, and system upgrades while sustaining minimum impact throughout systems. Outline process gaps and system issues through root-cause analysis to recommend and support implementation of permanent IT solutions.
Achieved and maintained highest level of information system security by tracking and eliminating potential system risks and security breaches. Facilitated in development, implementation, and maintenance of appropriate operational IA standards for systems to avoid process gaps and system delays. Monitored information system security-related documentations to ensure timely updates and accessibility for authorized individuals.
Offered software and hardware support to end-users pertaining to PC, laptop, and servers to maintain operational flow and facilitate productivity. Engaged with end-users on-site / remotely to understand software and hardware issues and provide efficient IT solutions according to each individual’s requirement. Utilized Active Directory and associated network tools to create, modify, and delete user accounts.
Planned and executed installation and maintenance of server operating systems, while leveraging analytical, technical, and troubleshooting capabilities. Monitored and maintained computer systems and software applications to expand and sustain operational capability of server operating systems. Addressed and utilized key elements of audit logs and event system information to mitigate data vulnerabilities..